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Troubleshooting

Market-driven shipping

How the app behaves when Shopify moves merchant shipping into Markets.

Written By Floris de Vries

Last updated About 1 hour ago

What changed

Shopify is rolling out market-driven shipping: merchant shipping configuration moves into each Market. App-owned carrier services still work; the app attaches OO - Shipping Rate & Rules through Markets when that model is on.

See Shopify’s upgrade guide: https://shopify.dev/docs/apps/build/orders-fulfillment/market-driven-shipping/upgrade-your-app

What merchants see in this app

  • Home copy talks about Shopify markets instead of shipping zones when the shop is on the new model.
  • One-click Add to markets adds the carrier-calculated option without removing existing merchant rates.
  • App shipping zones (your rate rules) keep the same name — they are still this app’s price logic, not Shopify Markets.

Related help

  • Add the carrier to shipping zones or markets
  • Dashboard & setup checklist