Floris de Vries

Troubleshooting & FAQ

Frequently Asked Questions (FAQ)

Common issues

Create size charts, product specs, comparison tables, tabbed content, and Us vs Them layouts for your Shopify storefront.

Tables, Specs & Comparisons

Install the app and publish your first table.

Getting Started

Size charts, Specs, Comparison, Tabbed, and Us vs Them.

Table types

Build size charts, specs, comparisons, tabbed content, and Us vs Them tables for your Shopify storefront.

What is Tables, Specs & Comparisons?

Install Tables, Specs & Comparisons from the Shopify App Store.

How to install the app

Create, design, and place your first storefront table in a few steps.

Quick start

Build rows, groups, modules, and chart blocks.

Structure

Build rows, groups, tabs, and charts in the Structure step.

Building structure

Modules & product fields

Templates, colors, fonts, and AI design refine.

Design

Design settings overview

Enable tables and control where they appear.

Settings & visibility

Enable, visibility, and products

Comparison placement options

Translate table labels and UI copy per locale.

Translations

Translate table content

App embed, theme blocks, shortcodes, and auto-placement.

Theme & storefront

Turn on the app embed for tray, auto-placement, and shortcodes.

Enable the app embed

Add Size chart, Specs, Compare, Tabbed, or Us vs Them blocks in the theme editor.

Place tables with theme blocks

Auto-placement rules

Shortcodes (optional)

Generate and refine tables with text, images, or URLs.

AI assistant

Generate and refine tables from text, images, or a brand URL.

Create and refine tables with AI

B2B & Wholesale

B2B Pricing

Bulk forms

Tax and currency

EU Tax exemption

Options Price Calculator

Follow the steps below to install the Options Price Calculator app in your Shopify store.

How to Add the Extension to the Product Page

Form Fields

Text Field

Number Input

Dropdown

Radio Buttons

Checkbox

Rich Text

Date Picker

Swatch

File Upload

Calculation display (Premium)

Color Picker

Font Picker (Premium)

Divider

Textarea

The Calculation / Formula section defines how the final product price is calculated. Using formulas, you can combine customer input, product pricing, and logic to create fully dynamic and flexible price calculations. This step is where all inputs from Step 1 come together.

Calculation / Formula

Calculation & Pricing Overview

Using the Formula Builder

Variables and Field Values

Conditional Pricing (Premium)

Pricing / Formula Examples

Computed properties (custom variables)

Calculator Settings

General

Linking Products

Linking Products & Variants to Calculators

Bulk Linking & Filtering Calculators

App-wide Settings

Overview

Storefront Theme Bindings

Using the Selector Picker (Pick price & Pick add to cart)

Custom CSS

Server-side price validation (safety feature)

Draft order checkout

Additional

This guide explains where to edit the order confirmation email in Shopify and how to download and use the prepared email template file.

Add product data to order confirmation email

EU Tax Exemption Plus

Installation – Checkout Page

Settings

Add tag to Tax Exempted Orders

This FAQ answers the most common questions about the EU Tax Exemption – Checkout app for Shopify Plus.

Edit Shopify customers in bulk: spreadsheet editing, CSV import/export, segments, and saved views.

Bulk Customer Editor

Install the app and start editing customers quickly.

A short overview of what the Bulk Customer Editor app does.

What is Bulk Customer Editor?

Follow these steps to make your first bulk customer update.

Open the spreadsheet editor from the app or the Customers page.

Open the editor from Customers

Edit many customers at once in a spreadsheet-style table.

Bulk editing

How to change customer fields in the table and save safely.

Edit customers in the spreadsheet

Customize which fields you see and how customers are filtered or sorted.

Choose columns, filters, and sorting

Set one field value across many selected customers at once.

Apply a value to many customers

Save column layouts, filters, and sorts for reuse.

Views & dashboard

Save column layouts, filters, sort, and segment as shared shop views.

Save and reuse views

What the dashboard shows and how to jump into editing.

Understanding the dashboard

Filter and edit customers using Shopify segments.

Segments

Load and edit customers that belong to a Shopify segment.

Use segments in the bulk editor

Build a new Shopify customer segment using the app’s filter builder.

Create a segment from filters

Import and export customer data with CSV files.

Import & export

Update or create customers from a Shopify-compatible CSV.

Import customers from CSV

Export customers to CSV

Troubleshooting

What to do when customer data or segments cannot load.

Customer access is blocked

Fix common CSV import errors and cross-shop imports.

Import failed or customer not found

Help articles for generating Peppol-compliant e-invoices for Belgian orders in Shopify.

EU E-Invoice

Learn what the app does and how to get set up quickly.

A short overview of what the app does today for Belgian e-invoicing.

What is EU E-Invoice?

Follow these steps to generate your first Belgian e-invoice.

Configure your business details and VAT settings.

Company Settings

Common reasons View Invoice and Download XML are greyed out.

Why invoice actions are disabled

Create, view, download, and update e-invoices from your orders.

Orders & Invoices

How to use the Orders page to open invoice previews for Belgian orders.

View and create e-invoices from orders

How to download invoice and credit note files from the Orders page.

Download PDF and XML files

Refresh invoice data and XML when an order or refund changes in Shopify.

Update an invoice after order changes

How credit notes work for Belgian orders with refunds.

Credit notes for refunds

How paid orders trigger automatic invoice creation.