General

The General Settings page controls how VAT exemption is applied inside the Shopify checkout for the EU Tax Exemption – Checkout app.

These settings determine:

• Which customers can be VAT exempt

• How VAT is calculated

• Whether Shopify Markets or app logic controls pricing

• How VAT numbers are stored for B2B companies

Most stores only need to adjust a small subset of these settings.
Some options are advanced and should only be enabled if you fully understand your pricing model.

You can find these settings at:

Shopify admin → Apps → EU Tax Exemption – Checkout → Settings → General Settings

Disable VAT exemption per country

Select countries to disable tax exemption

Use this setting to exclude specific countries from VAT exemption.

Typical use cases:

• Disable VAT exemption for your domestic country

• Apply country-specific legal or compliance rules

• Temporarily disable VAT exemption for certain regions

When a country is selected:

• VAT validation may still occur

• VAT exemption will not be applied for customers from that country

Hide VAT input field for disabled countries

When enabled:

• The VAT number field is hidden for customers from disabled countries

• Prevents confusion during checkout

Recommended if:

• Domestic VAT exemption is never allowed

• You want a cleaner checkout experience

VAT calculation & pricing control (advanced)

Use custom VAT rates and product prices per EU country

This section allows you to switch from Shopify Market dynamic pricing to app-controlled VAT pricing inside checkout.

Instead of relying on Shopify Markets:

• VAT is recalculated using Checkout Functions

• VAT rates defined in this app are applied directly in checkout

This works similarly to Draft Order Logic, but without Draft Orders.

Don’t use market dynamic prices

When enabled:

• Shopify Market dynamic pricing is bypassed

• VAT calculation is handled by the app using Checkout Functions

• VAT removal is applied directly in checkout

• The VAT rates defined below are used

This provides maximum control over VAT behavior, but comes with strict rules.

Important rules (must read)

⚠️ This mode follows the same rules as Draft Order Logic:

• ❌ Not compatible with VAT-exclusive pricing

• ✅ Designed for VAT-inclusive pricing

• ⚠️ Requires correct VAT rates per country

• ⚠️ Should only be used if you understand your pricing logic

If your store sells prices excluding VAT:

• Do not enable this option

• Use Shopify’s standard dynamic pricing instead

When to use this option

Enable Don’t use market dynamic prices if:

• You sell VAT-inclusive prices

• You want consistent VAT handling across EU countries

• You want to bypass Shopify Markets pricing logic

• You need predictable VAT removal in checkout

• You want Draft-Order-like behavior, but directly in checkout

When not to use this option

Do not enable this option if:

• You sell prices excluding VAT

• You rely on Shopify Markets for price calculation

• You are unsure how VAT should be applied in your store

VAT rates by country

This section allows you to define VAT rates per EU country.

• These rates are used only when Don’t use market dynamic prices is enabled

• VAT is removed or recalculated based on these values

• You can reset all rates to Shopify defaults at any time

If you are unsure:
➡️ Leave the default VAT rates unchanged.

Company location VAT number

When enabled, validated VAT numbers will be automatically saved to the company location tax details.

• This will override any manually entered VAT numbers for those company locations.

Setting:
✔️ Save VAT number on company location tax details

Company location VAT number note

When enabled, validated VAT numbers will be saved as a note on the company location.

• This allows you to track VAT numbers separately from the tax registration ID.

Setting:
✔️ Save VAT number as note on company location